Have you ever wondered about the rise of robotics in hospitality? Some think that introducing more robots into the industry may reduce jobs and even become a dangerous over-reliance on technology. In certain countries however, robotics are becoming necessary. Japan for example, has a rapidly aging population that has far less support than needed- especially in healthcare. In general, lower-pay labor for owners of convenience stores (these are a big deal in Japan), malls, fast food chains and more, are finding themselves without staff. Due to a record-low birthrate, robotics may be the saving grace, where younger hands are simply unavailable. Read my full article here on LinkedIn.
What do you think? Could robots replace humans in the hospitality industry? Could they be abused to deliberately reduce jobs to drop labor, healthcare, and other costs?