Minibar operation without Bartech’s Technology
Minibar operation with Bartech’s Technology
Manual minibars require hotel employees to check every room on a daily basis, regardless if any products have been consumed by guests.
One minibar employee can check about 100 rooms per day. Therefore, four hotel employees would be needed daily to visit each room in a 400-room hotel.
With an automatic minibar system, hotel employees are only shown rooms that have actually had guest activity in the minibars, which averages 25% of a typical property.
Since a minibar employee can check about 100 rooms per day, only one employee will be needed to check all minibars with guest activity.
Visiting rooms where guests did not use the minibar greatly lowers guest satisfaction and diminishes the hotel operation’s efficiency.
Automatic minibars allow employees to skip rooms without minibar activity and preserve the guest experience, ensuring higher satisfaction and better hotel reviews.
Since it’s not possible to know what has been consumed in manual minibars, employees need to carry as many minibar products as possible to minimize trips to the stock room.
Automatic minibars keep employees aware of the amounts and types of products that have been consumed by guests. This means they only need to bring minimal stock to rooms.
With manual minibars, employees have to check all minibar products to see if any items were opened or consumed by guests. In addition, inspecting expiration dates in every room is very time-consuming.
The software provided with automatic minibars only shows employees rooms with minibar activity and displays exactly which products need to be restocked. Also, expired products in each minibar are tracked and indicated for quick replacement.
Manual minibars have no way to charge folios as products are used, so employees must often guess which guest should be responsible for consumed items. Mistakes contribute to a poor hotel experience and a difficult check out process.
An automatic minibar system charges guest folios in real-time, so each consumption is the direct responsibility of the guest to whom the item was posted. This means that guests will never be charged for another traveler’s purchase.
With manual minibars, product inventory is nearly impossible to manage. Guests are still consuming products while back stock and in-room inventory is counted by hand
Automatic minibars track product inventory in real time as guests consume products and employees restock the items. With a simple click, employees can see an instant inventory breakdown and summary.
Every year, hotels spend thousands of dollars replacing minibar keys. Guests often lose keys during their stay and get locked out of the minibar, impacting their ability to consume products.
Automatic minibars lock and unlock based on guest credit status. Guests paying with cash are locked out of the minibar, while those using credit cards have full access upon check in.
Manual minibar cooling systems run constantly. Energy consumption is often very high and unregulated, causing hotels to spend more while contributing to environmental issues.
Automatic minibars regulate the refrigerator temperature in every room, allowing different temp. ranges to be set by the hotel depending on room occupancy status. Energy consumption can be lowered by up to 30% versus manual minibars.
With manual minibars, guests often have to tell the front desk if they have consumed any products. With this ‘honor’ system, the hotel can lose revenue for many unreported items. Inspecting the minibar when a guest is checking out causes inconvenience and holds up lines during busy times.
With automatic minibars, all consumed products are charged in real-time to the guest folio. Product names are shown directly on the folio, allowing for easy discussion of minibar charges with guests. By charging products accurately and in real time, minibar revenue increases by up to 30%.
