FAQ

Automatic minibars reduce hotel overhead, make the operation more efficient, and provide profit. a hotel with automatic minibars will typically experience an ROI within 12-18 months of purchase. with state-of-the art software, the minibar department requires significantly less staff and attendants are made aware of which bars have activity via tables.  With automatic posting of changes to the guest folio, hotel staff experiences less guest disputes and losses due to consumption inaccuracies.  A traditional manual minibar requires more staff, has no consumption-charge accuracy, has no way of notifying attendants when a minibar as had activity, and relies on a guest “honor” system at checkout.  This often results inn a general loss of revenue, negative guest impact, and added hotel expenses.

We have many solutions for guests to store their personal items in minibars.  A Courtesy Box accessory can be installed in all minibar models and covers four sensors.  For hotels that do not want to reduce the amount of chargeable items, courtesy glass shelves of various sizes can be installed.

Minibar prices are notoriously expensive because of the significant expenses manual minibar operations require.  It is common for labor cost to equal revenue.  Therefore, when adding all other expenses, most hotels running manual operations lose money to provide this amenity.  This problem is the fundamental reason why Barthech’s automatic minibars have gained such popularity in the luxury hospitality industry.  An automatic minibar operation lowers labor cost by about 70%, lower electricity cost, guest disputes ant check-out, theft and recurrent expenses such as minibar keys, all while increasing revenue.  Automatic operations are game-changer in the minibar industry as they yield profit for  hotels. Once an operation is profitable, the hotel can choose to lower their product margins and offer minibar items at a lower price

It is always possible for a guest to remove a product form the minibar and put it back after the charge time (a parameter set by the hotel). However, the Bartech software will recognize this activity and will flag this product as a product/room to check while the staff is conducting their daily refilling procedures. If the product has not been opened or tampered with, the minibar attendants will issue a refund directly on their tablets.  Therefore, the guest folio will be accurate upon check out.

All automatic Barthech minibars lock and unlock through the software without a physical key.  Guests can request the minibar stay locked during their stay.  Furthermore, there are keypads available for all minbar models to act as parental control.  The keypad works like a guest-room safe – guests enter a number combination once to lock the minibar and enter the combination again to unlock it.

Yes, the hotel will estimate a number of days it takes for each product to expire in the Bartech software. Once this information is added to the software, every time the minibar attendants refill a product in the minibar, the software will reset the sensor to the estimated number of days it takes to expire.  Every day the product is not consumed, the software will deduct one day from the total. If the product reaches 0 days, it will appear on the refill report as a product that needs to be replaced (expired).  This insight gives the minibar team the ability to remove soon-to-be-expired products from the minibars and use in different outlets throughout the hotel.

Automatic minibars reduce hotel overhead, make the operation more efficient, and provide profit. a hotel with automatic minibars will typically experience an ROI within 12-18 months of purchase. with state-of-the art software, the minibar department requires significantly less staff and attendants are made aware of which bars have activity via tables.  With automatic posting of changes to the guest folio, hotel staff experiences less guest disputes and losses due to consumption inaccuracies.  A traditional manual minibar requires more staff, has no consumption-charge accuracy, has no way of notifying attendants when a minibar as had activity, and relies on a guest “honor” system at checkout.  This often results inn a general loss of revenue, negative guest impact, and added hotel expenses.

We have many solutions for guests to store their personal items in minibars.  A Courtesy Box accessory can be installed in all minibar models and covers four sensors.  For hotels that do not want to reduce the amount of chargeable items, courtesy glass shelves of various sizes can be installed.

Minibar prices are notoriously expensive because of the significant expenses manual minibar operations require.  It is common for labor cost to equal revenue.  Therefore, when adding all other expenses, most hotels running manual operations lose money to provide this amenity.  This problem is the fundamental reason why Barthech’s automatic minibars have gained such popularity in the luxury hospitality industry.  An automatic minibar operation lowers labor cost by about 70%, lower electricity cost, guest disputes ant check-out, theft and recurrent expenses such as minibar keys, all while increasing revenue.  Automatic operations are game-changer in the minibar industry as they yield profit for  hotels. Once an operation is profitable, the hotel can choose to lower their product margins and offer minibar items at a lower price

It is always possible for a guest to remove a product form the minibar and put it back after the charge time (a parameter set by the hotel). However, the Bartech software will recognize this activity and will flag this product as a product/room to check while the staff is conducting their daily refilling procedures. If the product has not been opened or tampered with, the minibar attendants will issue a refund directly on their tablets.  Therefore, the guest folio will be accurate upon check out.

All automatic Barthech minibars lock and unlock through the software without a physical key.  Guests can request the minibar stay locked during their stay.  Furthermore, there are keypads available for all minbar models to act as parental control.  The keypad works like a guest-room safe – guests enter a number combination once to lock the minibar and enter the combination again to unlock it.

Yes, the hotel will estimate a number of days it takes for each product to expire in the Bartech software. Once this information is added to the software, every time the minibar attendants refill a product in the minibar, the software will reset the sensor to the estimated number of days it takes to expire.  Every day the product is not consumed, the software will deduct one day from the total. If the product reaches 0 days, it will appear on the refill report as a product that needs to be replaced (expired).  This insight gives the minibar team the ability to remove soon-to-be-expired products from the minibars and use in different outlets throughout the hotel.